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United Airlines controversy: A video posted on social media showed police officers grabbing the man from a window seat, yanking him from across the armrest and dragging him down the aircraft's aisle by his arms.
United Airlines controversy: FILE – In this Sept. 8, 2015, file photo, a United Airlines passenger plane lands at Newark Liberty International Airport in Newark, N.J. United said on Monday, March 27, 2017, that regular-paying fliers are welcome to wear leggings aboard its flights, even though two teenage girls were barred by a gate agent from boarding a flight from Denver to Minneapolis Sunday because of their attire. (AP Photo/Mel Evans, File)
United Airlines received a lot flak on social media after it found itself at the centre of a controversy when it forcefully dragged a passenger from one of their flights primarily due to overbooking. The airline said their employees had no choice but to remove the man after he refused to give up his seat on a flight bound for Louisville, Kentucky, from Chicago on Sunday. The airline was apparently trying to accommodate four employees of a partner airline on the flight to Louisville, Kentucky.
What happened on board United Airlines flight?
Once the airline announced that four customers have to get off the plane, three passengers disembarked but the fourth person refused to move, said United spokesperson Charlie Hobart. This is when the police was called and led to the incident. The company issued a statement in the media saying it had asked volunteers to leave the overbooked plane and when one customers refused to leave voluntarily, law enforcement was called in to redress the situation, Hobart was quoted as saying by the Chicago Tribune newspaper. When the manager went on board to resolve the situation, the aggrieved passenger was heard telling him that he is a doctor and needed to see patients in the morning, according to Bridges. Just after this, when two officers tried to reason with the passenger a third person came on board and reportedly told the man that he has to get off the plane. That’s when the altercation took place.
A video posted on social media showed police officers grabbing the man from a window seat, yanking him from across the armrest and dragging him down the aircraft’s aisle by his arms. The man begins to scream while being dragged out, as several passengers express shock and horror. With blood in his mouth and chin, the man was seen standing near the aisle at the end of the aircraft saying, “I want to go home."
Passengers react
While some passengers recorded the event, others on board Flight 3411 were heard saying: “Please, my God,” “What are you doing?” “This is wrong,” and “Look at what you did to him” among other things. One passenger can be heard saying: “Oh my God, look at what you did to him!” Another passenger Tyler Bridges told the Associated Press that the airline had offered to give $400 and then $800 vouches aside from a hotel accommodation for volunteers who give up their seats. After no one volunteered, a United official boarded the plane and announced that passengers will be chosen randomly. In a statement to AP, Bridges said, “We almost felt like we were being taken hostage. We were stuck there. You can’t do anything as a traveler. You’re relying on the airline.”
What happened after the passenger was offloaded?
Moments after, the four airline officials boarded the plane. When they did, according to Bridges, some people on the plane were heard saying, “You should be ashamed to work for this company.” Shortly after, the offloaded passengers showed up on the aircraft again when some officers followed him to the back of the plane. In a video that emerged today, the passenger can be heard saying, “Just kill me” multiple times as she stands near the rear end of the aircraft.
United Airlines forcefully evicts passenger: Everything you need to know
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